Any person who feels that any of his rights under the Equal Opportunities Act has been infringed may lodge a written complaint with the Commission. In order to assist the aggrieved person, a Complaint Form requiring the complainant to specify the grounds on which he felt discriminated and to explain the circumstances that led to same has been designed by the Commission.

Complaints can be lodged-

• in hard copy dispatched to the Commission; or
• by sending a duly signed scanned copy of the form by email to the Commission; or
• via the Commission’s website.

A complaint should, by law, be lodged within 12 months of the date of the alleged act of discrimination. However, on good cause shown to it by the complainant, the Commission also considers complaints lodged outside the 12 months’ statutory delay.